Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@unionbeautyhair.com.

Damages and issues
Please check your order upon receipt, if the item is defective, damaged or you receive the wrong item, please contact us immediately, if you want to keep the item, then we will refund $3 to your account as compensation.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.